Yan Yong is an Analyst with Greenview. He graduated from the National University of Singapore with a Bachelor’s degree in Environmental Studies and was awarded the best honors graduand from the Minor in Geographic Information System program. With a strong interest in sustainability, he took on multiple sustainability internships in industries like tech and agriculture that provided him with perspectives on how different stakeholders navigate this fast-changing field. He was also a freelance educator at the Singapore Zoo where he sought to advocate for wildlife conservation through overnight camps and public tours. He enjoys playing volleyball and picking up new sports during his free time.
Ahana is a Sustainability Coordinator at Greenview and provides coordination support for sustainability projects. She graduated from James Cook University with a Bachelor’s degree in Hospitality & Tourism Management and ESCP Business School with a Master’s degree in the same. She has previous work experience in management of brand standards at IHG and branding/marketing for F&B brands. She recently completed her Professional Development Program at Cornell University. She is currently writing her Master’s Thesis on the sustainability factors affecting decision making in the hospitality industry.
She enjoys traveling and cooking.
Caylene is an Analyst with Greenview. She graduated from the National University of Singapore with a Bachelor’s in Environmental Studies and a Minor in Public Health, where she pursued her interests in sustainability, biodiversity and conservation. During her studies, she also worked as an educator in leading intertidal walks around Singapore and sharing the importance of preserving the local wildlife by practicing sustainable habits. Her previous internships in governmental organisations allowed her to have a clearer perspective on how private and public partnerships go hand in hand to shape the landscape of sustainable development. She enjoys rock climbing and going on intertidal walks in her spare time.
Ipek is a Senior ESG Analyst at Greenview and provides support for sustainability projects in hospitality industry. She graduated from the University of Nottingham with a Bachelor’s degree in Economics and London School of Economics with a Master’s degree in International Development. She has previous work experience in data analysis and project management in international development at United Nations Food and Agriculture Organization (FAO), United Nations Migration Agency (IOM), and the World Bank. She recently completed her second master’s degree in Economics at Georgetown University.
She aims to combine her passion for sustainability and climate change mitigation with her experience in data. She enjoys outdoor activities in nature and yoga.
Patrick is an analyst at Greenview based in Washington, D.C. He graduated from Colgate University where he majored in Environmental Economics and minored in Geology. During his time in college, he was involved in a variety of research projects, giving him the opportunity to study climate impacts on the economics of fisheries, sustainable business and agriculture in Spain, and geologic trends of coastal communities. He also has a passion for travel and outdoor activities, inspiring participation in multiple sports clubs and organizations, as well as fishing and hiking around the world.
Soraya is an analyst at Greenview based in Washington, DC. She graduated from Marymount University where she majored in Business and Sustainability. During her time at Marymount, she particularly enjoyed exploring how to help businesses transition toward a circular economy. Her most notable achievement there was initiating a sustainability audit on the university and developing an award-winning plan for a university Center for Environmental Sustainability.
Prior to joining Greenview, Soraya was a strategy consultant for a real estate development firm and a creative marketing strategist for various companies. In her free time, she enjoys traveling, making sustainability swaps, and coordinating compost donations from her neighborhood to a local nursery.
Brian shares great passion in energy and sustainability strategy and has worked across private, public, and international institutions on facets of environment, energy, and sustainability. He worked with International Energy Agency (IEA) supporting clean energy transitions programme and UN High Commissioner for Refugees where he supported greening and sustainability strategies for the organization.
He joins Greenview as ESG Analyst where he to support clients on ESG portfolios, energy transition opportunities and climate strategies aligning to the Paris Agreement on climate change. He holds BSc in Environmental Sciences from Kenyatta University and Master Environmental Policy from Paris School of International Affairs, Sciences Po, France.
Fuza began her career with one of the big four audit firms in Malaysia before expanding her accounting and finance expertise in hotels, theme parks and owner management companies.
Fuza joined Greenview to pursue her interest in and passion for sustainability. She aims to further develop her expertise by helping organizations to embrace and implementing sustainability strategies and practices and keeping abreast with the regulations and methodologies while also contributing her expertise in data analysis and management, disclosure, and reporting.
Fuza is a member of the Association of Chartered Certified Accountants (ACCA) and the Malaysian Institute of Accountants (MIA). She holds a Master’s degree in Business Administration from Otago University, New Zealand.
Manveer has over 10 years of experience in building and managing research projects focused on the intersection of ESG, sustainability marketing initiatives, retail strategies, and consumer behavior.
Manveer joins Greenview from academia where she authored research papers in leading journals including Journal of Business Ethics, Journal of Business Research, European Journal of Marketing, and the International Journal of Retail and Distribution Management.
She brings extensive experience in sharing research results and training a range of stakeholders in various aspects of ESG. She has presented research at numerous international and national conferences including Society of Consumer Psychology, Transformative Consumer Research, Academy of Marketing Science.
Manveer is based in the U.S., New York City metropolitan area and holds a Ph.D. in Consumer Sciences from Auburn University.
Victoria is a Senior Analyst with Greenview and provides support for corporate responsibility and sustainability projects. She graduated from Nanyang Technological University (NTU Singapore) with a Bachelor of Science in Environmental Earth Systems Science and Public Policy & Global Affairs. Through her interdisciplinary education in both the natural and social sciences, she has become an open-minded skeptic who sees the world through multiple perspectives critically. Aside from her academic pursuits, she is also passionate about sustainable development. Not only had she organised events such as the inaugural NTU Food Waste Symposium in 2018 and the UN Global Compact Network Singapore Youth Forum in 2019, she also had a social enterprise internship at Soap Cycling in 2020. To remain connected with nature, she also enjoys taking walks and hikes.
Rehma is a Senior Manager at Greenview with a primary role in data management and measurement, data platform enhancements, programs development and implementation, reporting, and research services in the areas of corporate responsibility and sustainability. She also sets up and manages company’s related processes and data flows, as well as team’s collaboration and productivity. She is an expert in processing, manipulating, analyzing and interpreting large data sets to identify trends and patterns and can communicate the findings efficiently. Rehma also leads the continuous development of the company’s sustainability data management system; the Greenview Portal and data analytic tool; the Greenview Hotel Footprinting Tool, as well as their use with clients. Additionally, she performs benchmarking studies on sustainability programs, goals, disclosures, performance, and rankings. She leads the industry-led global data collection and benchmarking initiatives; the Cornell Hotels Sustainability Benchmarking Index (CHSB) published by Cornell’s School of Hospitality Research and the global benchmarking study on sustainability best practices in hotels; the Green Lodging Trends Report (GLTR). Moreover, Rehma is also familiar with ESG reporting frameworks, and leads the data workstreams.
Prior to Greenview, she has served as a Property Researcher at Raine & Horne International (Malaysia) specializing in market research and feasibility studies. She has experience conducting and preparing market research for the purpose of determining the highest and best use of land, ascertaining appropriate development proposals, and preparing feasibility studies relating to new development projects, subdivisions and renovation and refurbishment to existing buildings. She has also served as a valuation executive at JS Valuers Property Consultants Group Malaysia providing valuation services covering extensive range of properties for various different purposes.
Rehma is based in Malaysia. She has a Doctorate Degree (PhD) in Facilities Management with a focus on sustainable buildings and a Bachelor’s Degree in Property Management from the University of Technology Malaysia.
Lauren joins Greenview as a Director providing advisory consultation to clients on corporate responsibility, sustainability and ESG. Prior to Greenview, Lauren spent the last 10 years working in the the travel & tourism industry at Wyndham Destinations and The Hertz Corporation. At Wyndham, she oversaw global environmental sustainability programs across all business units, resorts, and offices. Her areas of focus included hotel and resort green certification, energy, emissions, water, waste, employee engagement, human rights, philanthropy, and responsible supply chain. One of Lauren’s significant accomplishments at Wyndham was the development of the Wyndham Green Hotel Certification program that was integrated into the company’s QA audit process. Lauren was also a key contributor and co-author of Wyndham Destination’s Social Responsibility Report.
For Hertz, Lauren headed global sustainability initiatives, focusing on environmental and energy management systems, carbon footprint development, LEED projects and sustainable design and construction. While at Hertz, Lauren led a team through the successful certification of the corporate headquarters to LEED Gold O+M: Existing Building. She also over saw the certification process to achieve a 2 Star Green Restaurant Association certification for the Hertz corporate cafeteria.
Prior to joining Hertz, Lauren worked in consulting at First Environment, Inc. She provided project management and technical support on carbon footprint development, GHG inventory verification, ISO 14001 environmental management system development and various other sustainability certification projects.
Lauren is based in the U.S., New York City metropolitan area. She holds an Master’s Environmental Policy and Management and an M.B.A. from the University of Denver, Daniels College of Business. She also holds a B.S. in Environmental Policy and Behavior from the University of Michigan, School for Environment and Sustainability. Lauren is a Certified ISO 14001 Lead Auditor and LEED AP O+M.
Nicolas is a Senior Advisor at Greenview for its policy tracking and advisory services to meet client needs for managing the landscape of regulatory transition risk of climate change and other ESG-related policies for global and regional portfolios. In addition to ESG consulting he has focused his career on climate change policy since 2009 in the private sector across travel and tourism, manufacturing and industry in the private sector, not-for-profit, and government (UK Department for Business, Energy and Industrial Strategy).
As a Senior Programme Manager for the Sustainable Hospitality Alliance (formerly International Tourism Partnership), Nicolas developed, managed and delivered collaborative programmes between 16 international hotel groups (Including Hilton, Marriott, Hyatt, Radisson, Intercontinental Hotel Group), funding and implementing partners to tackle climate change, human rights, water scarcity and youth employment issues worldwide. He worked closely with Greenview and other partners to develop the Hotel Water Measurement Initiative, Destination Water Risk Index and global decarbonization pathways for the hotel sector. Nicolas also developed a strong expertise on human rights risk in hospitality, working closely with the International Labour Organisation (ILO) and International Organisation for Migration (IOM) to develop guidance for hotels employing migrant workers.
Nicolas Holds a Masters degree in Law and Sustainability (Paris Dauphine University) and Bachelor degree in Law (Université de Perpignan Via Domitia and Copenhagen University). He has both French and British citizenship and is based in London, UK.
Kah Heng is an analyst with Greenview. She graduated from the National University of Singapore where she majored in Geography and intimately examined the symbiotic relationship between humans and the environment. She particularly enjoyed a field investigations trip to Cambodia where she interacted with locals involved in eco-tourism and understood how the intersection of politics and climate change at the international level impacted tourism operators at an individual level. Despite the bleak outlook, the highlight of the trip was catching a glimpse of wild, endangered Irrawaddy dolphins.
Prior to joining Greenview, Kah Heng was a children’s librarian with the National Library Board where she sought to encourage children and parents to learn more about sustainable living through curated content and book recommendations. She enjoys participating in ground-up projects that further Singapore’s transition to net-zero and investing in companies which she believes will save the world from climate catastrophe.
Rochelle has spent her career conducting consumer, economic, market and policy research within the travel, tourism and leisure sectors and has had senior roles at Ipsos-MORI, TUI and Which?, the UK’s consumer’s organisation. Before spending time working for a B Corporation and learning about the B Corp movement, Rochelle was Vice-President of Research & Sustainability at the World Travel & Tourism Council.
At WTTC Rochelle led the work to quantify the value of Travel & Tourism to the economies of over 180 countries. Using the data, she also initiated studies to quantify the value of tourism to greater sustainability issues such as nature, women’s employment and peace to help guide policymaking.
Rochelle is a keen sustainability advocate. She has completed the Climate Reality Leadership Corps training to help lead others understand the need for climate solutions. She also recently trained as a beekeeper.
Rochelle holds both Canadian and British citizenship and is based in the UK. She has a Master’s Degree in Tourism Management from the University of Surrey, a Diploma in Law from the University of Law while her first degree was in Anthropology from the University of Manitoba, Canada.
Sahil holds a bachelor’s degree in biotechnology engineering and a post graduate degree in Climate Science & Policy from The Energy Research Institute (TERI). His key focus areas include climate policy, climate mitigation, corporate sustainability, and carbon markets.
At Greenview, Sahil supports advisory work related to GHG accounting, LCA and target setting such as SBTi and Net Zero. He also leads Greenview’s work on sustainability risk assessments for portfolio and single properties. In addition to this, Sahil contributed to the development of industry-wide waste and net-zero methodology for hotels. He is a trained Climate Reality Leader and recently cleared GARP’s Sustainability and Climate Risk (SCR) certification.
Prior to Greenview, Sahil worked as an Associate Project Manager at South Pole, where he managed and supported the development, monitoring and verification of several Carbon Offset Projects under GS, CDM and VCS such as solar rooftop, wind energy and other community-based projects like off-grid energy and biogas. Prior to South Pole, Sahil also worked as a Climate Change and Sustainability Consultant and worked on engagements for both private and public sector companies like GRI reporting, Business Responsibility Report (BRR), conducting stakeholder workshops, SDG mapping and materiality assessments. He has also served as a Research Associate at TERI for a UNEP funded project for Laos and supported in identifying sectoral policy gaps in the context of Sustainable Consumption and Production.
Faith is an analyst at Greenview who is passionate about the environment, sustainability, and hospitality. She graduated from Cornell School of Hotel Administration with a concentration in quantitative, Food and Beverage, and Marketing analysis. During her time in college, she enjoyed exploring the beautiful gorges in Ithaca and researching interesting projects that focused on sustainability practices in hotels around the world. She is also a proud recipient of the Conrad N Hilton Foundation Award.
Faith was born and raised in Kenya and is fluent in Swahili, Kisii (one of the 68 languages spoken in Kenya), and English. She hopes to make a difference in the world today for a better tomorrow by striving to be kind and fighting for what she truly believes in. Faith enjoys dancing, trying out new cuisines and wine tastings on her free time
Jasline works with clients to shape their sustainability strategy and drive transformation across their operations. She analyzes client sustainability risks and opportunities and advises on enhancements to policies, programs and disclosure. Her expertise lies in single-use plastic elimination, circular economy and responsible procurement, and she supports hotel alignment with leading industry sustainability standards, such as the GSTC Industry Criteria for Hotels. She is also familiar with ESG disclosure standards and frameworks, including ISS, GRI, GRESB, SASB and TCFD, and helps clients navigate through their reporting needs. She serves hotel chains and hospitality REITS, as well as other industry stakeholders (development institutions and NGOs) in support of industry sustainability efforts. One of her recent projects involves the development of an industry plastic measurement methodology which aims to facilitate progress in plastic use reduction. Jasline graduated from the National University of Singapore with a Bachelor of Environmental Studies (Hons). Outside work, she enjoys cycling, hiking and exploring new flavors for her homemade kombucha.
Lino is a Greenview Analyst based in Washington, D.C. He holds a B.S. in Environmental Science from the University of Mary Washington and a M.A. in Global Environmental Policy from American University. During his time in grad school Lino explored different focus areas related to climate change and sustainability, developing projects on climate migration, water governance, and sustainable agriculture and viticulture. While at American he also worked as a coordinator for the School of International Service, engaging with students and faculty of all backgrounds. Lino grew up in Barcelona, Spain and is bilingual English-Spanish.
Prior to Greenview, Lino worked with Global Media Services at the Associated Press. He is passionate about achieving meaningful progress towards a more sustainable future, and is excited to be working for an organization that creates measurable impact within a critical industry. A former collegiate athlete, Lino still gives tennis lessons in his free time.
Christian holds an International Bachelor of Business Administration with Honours degree from the Schulich School of Business at York University. His specializations include Responsible Business and Strategic Management, achieving an election to the Dean’s Honour Roll during his time as a student. Christian has built up his knowledge of corporate sustainability through several courses such as: Business and Sustainability, Corporate Social Responsibility in a Global Context and Global Environmental Change, among others.
Prior to Greenview, Christian worked as a Junior Business Analyst at TransPod, where he conducted market research as well as economic and environmental analyses of a Hyperloop transportation system. These analyses quantified the carbon emissions savings and safety benefits as well as the economic rate of return of the Hyperloop transportation system in various regions of the world. Furthermore, Christian worked with the Atlas Smart Cities Organization and was responsible for conducting an implementation plan of snow removal services in Ushuaia, Argentina.
Christian enjoys a wide variety of activities that bring him closer to nature during his spare time including camping, scuba diving and skiing. Furthermore, Christian seeks to maintain an active lifestyle through sporting activities such as ice hockey, soccer, tennis and golf.
Jessica has over 12 years consultancy experience covering corporate sustainability consultancy services including the assistance of private and public sector clients in the development and verification of non-financial corporate report, the development and implementation of ISO 14001 Environmental Management System (EMS), and evaluation of the environmental performance of construction sites. She has also been involved in environmental due diligence (EDD) / HSE compliance audit in Mainland China for international companies of different nature, corporate social responsibility (CSR) development and assessment, and sustainable development training.
Familiar with sustainability database management, internal engagement programmes and annual sustainability report production, Jessica has supported clients of diverse business nature in the design and production as well as verification of Sustainability Report and HSE Report, such as Hongkong Electric, Housing Authority, FujiXerox, Swire Properties, EPD, and Gammon. With her assistance, the Sustainability Report of Architectural Services Department, HKSAR Government achieved A+ level against GRI (G3). As an in-house sustainability expertise, she also assisted The Hongkong and Shanghai Hotels Limited to become one of the leading companies in the world to attain GRI (G4) –Core Level Materiality Matters Check international recognition.
Olivia has over 15 years experience in the travel and hospitality sector in sustainability, strategy, communications and consultancy. She joins Greenview from the World Travel & Tourism Council (WTTC) where she led the organisation’s strategy, research and sustainability initiatives. She oversaw WTTC’s involvement in the development of the Hotel Carbon Measurement Initiative (HCMI) and led industry task forces on ESG reporting, climate action, illegal wildlife trade and human trafficking. Olivia was also responsible for the programme for WTTC’s annual Global Summit and regional events, the annual Tourism for Tomorrow awards programme, and setting the organisation’s strategy based on industry trends and insights. Prior to joining WTTC, Olivia was a consultant with The Tourism Company and developed sustainable tourism strategies for destinations around the UK and internationally as well as hotel and cruise feasibility studies and audience development plans for heritage sites. Olivia is based in London, UK. She has a Masters degree in Tourism, Environment and Development studies from King’s College London and a Bachelors degree in French and Spanish from the University of Edinburgh.
Grace is managing partner of Greenview, a sustainability consulting and research firm providing hospitality organizations with their strategy, programs, and reporting, and hospitality industry with industry insight, trends and benchmarks. She oversees Greenview’s Asia operations as well as co-develops the company’s business plan and growth strategy. She successfully rolled out the Greenview Portal, a software as a service online sustainability data management platform that makes tracking, measuring and improving in areas of sustainability and social responsibility easy and seamless. She leads a software development team and manages the continuous development of the Greenview Portal and industry benchmarking studies including the Green Lodging Trends Report, benchmarking sustainability operational best practices.
She has a focused background in the hotel industry with over 15 years of experience in various functional roles, particularly in driving business through data analysis, reporting and strategic programs. She brings corporate perspective from working at top global hotel brands such as Starwood Hotels and Resorts and Marriott International. At Starwood, Grace optimized the sales organization in underperforming markets by redesigning customer coverage models to drive revenue and gain market share, and managed and liaised with cross-functional teams to ensure that newly opening hotels have successful opening performances. At Marriott, she led the lodging business plan for select service properties to quantify future investments and profit contribution of new openings, and conducted investment analyses to structure various transactions. In addition to her hotel background, she gained Asia experience working at Samsung Card in Seoul, Korea. At Samsung Card, Grace designed a new premium customer experience strategy for Samsung Card VIP segment across all key servicing touch points to drive incremental revenue, developed the company’s first international online affiliate program as a vehicle to expand into the international market, and partnered with global hotel companies and luxury travel networks to provide differentiated and high-end travel benefits to the top tiered members.
Grace earned two degrees from Cornell University, a Bachelor of Science from the Hotel Administration School and Master of Business Administration from the Johnson Graduate School of Management. Cornell is where she found her passion for the hospitality industry and teaching fitness. On her spare time, she continues to teach group fitness programs.
Eric founded Greenview as a boutique firm specializing in the metrics, measurement, and reporting of carbon and other sustainability performance indicators within travel & tourism. He is a frequent speaker, organizer, researcher, and generally ubiquitous character in the topic of sustainability measurement.
Eric began his career canoeing people through the jungle. He spent 10 years working in ecotourism across Costa Rica, Mexico and Brazil in operations and as a consultant. He started out managing eco lodges and nature park operations, and then naïvely decided to go on his own as an independent consultant. Eric built his client list to include hotels, parks, nature & cultural tour operators, receptive tour companies, and eventually destinations. During this time, he went 6 years straight without wearing a tie and his entrepreneurial ventures included co-owning a failed speedboat & outrigger canoeing tour business in Bahia, Brazil.
Throughout these formative years Eric spent plenty of time in forests and parks, and became fascinated with the concept of carbon sequestration for value it placed on nature and the opportunities it provided for conservation as well as tourism. He started researching the topic in 2001 and won a student research award at Cornell University for his paper titled “Carbon Offsetting, Trading, and Sequestration and their Relation to Travel & Tourism.” Fast forward 10 years later, as a research fellow at Cornell, Eric authored the study “Developing a Sustainability Measurement Framework for Hotels: Toward an Industry-wide Reporting Structure” and was selected as the technical consultant to facilitate the development of the methodology for the Hotel Carbon Measurement Initiative.
Throughout his career Eric has consulted globally for hotel properties; hotel companies; REITs; hospitality vendors; tourism operators, attractions and complexes; cruise lines; the UNWTO, WTTC, and AHLA; event organizers; and tourism destination organizations. Eric earned a Bachelor of Science degree from the Cornell University School of Hotel Administration and a Master of Science degree in Tourism & Travel Management from New York University.
Eric is a member of the UFI Committee on Sustainable Development, the International Standards Working Group of the GSTC, and on the judging panel of the HICAP Sustainable Hotel Awards. He has held a research fellowship at the Cornell University Center for Hospitality Research and been an adjunct instructor at the NYU University Tisch Center for Hospitality and Tourism. Eric is an active board member of the Orphaned Starfish Foundation. In his spare time, Eric still hangs out in forests and has enjoyed playing Capoeira for over 12 years.