Service Description

Benchmark your hotel’s sustainability performance

The Cornell Hotel Sustainability Benchmarking Index (CHSB) is an industry-led global data initiative, started in 2013 to enable any hotel to calculate its carbon footprint and benchmark its energy, water and carbon emissions at low cost, drawing from a dataset of over 27,000 hotels around the world. Participants in the CHSB index include major hotel brands, operators and owners, representing a total of 1,011 geographies (78 countries, 84 regions, 664 market areas, 185 climate zones).

  • Compare average hotel performance for different types of hotels in different geographies
  • Standardized calculation to ensure comparability
  • See the trends from past 3 years and prior year data
  • Refer to validity testing threshold for Energy and Water data by region
  • Refer to guidance on emission factors for the list of emission factors sources used in CHSB2024
  • Access prior CHSB data sets

All participants receive confidential, bespoke Energy, Carbon, Water and HCMI benchmarking reports.

Hotel Benchmarking Report Tutorial


At company level, participants receive aggregate outputs.

CHSB 2025 is now open for participation!

Join us to drive the sustainability momentum together and benchmark your footprint.

The “on-cycle” participation is now open for data submission.

  1. Sign Up
    • Please fill in the participation form and submit it to
    • Kindly ensure that the form is submitted before June 30, 2024, to complete your sign-up process.
  2. Submit Data
    • Please fill in the data collection form received from Greenview upon successful sign up and submit it to
    • Kindly ensure that the data collection form is submitted before August 31, 2024.
  3. Pay Fee 
    • To ensure timely receipt of the validity test report, please pay the fee upon receiving the invoice from Greenview.
  4. Receive Validity Test Report
    • Review and update any data with gaps or inaccuracies, as indicated in the report.
    • Submit the updates to within two weeks from the date you received the report.
  5. Receive Benchmarking Report
    • You will receive the benchmarking report by December, 2024.

If you have missed the submission deadline, we offer off-cycle reports after the data set is finalized in September. These reports will include benchmarks, but your data submitted will not be a part of the dataset.

You may request off-cycle reports for any previous year in question, but each prior year will incur a separate fee.

CHSB 2024 Participating Companies

“Focusing on a hotel’s environmental performance has the triple benefit of reducing its impact, improving operational profitability and asset values. The CHSB Index is the leading tool for benchmarking hotel environmental performance. At the property level, we can benchmark the performance of our hotels with their local competitors to understand their positioning, evaluate opportunities for improve, as well as drive some friendly competition.”

Tom Mallet, Global Director of Decarbonization and Sustainable Performance, Accor

“We are proud to have been one of the founding participants in the annual CHSB index since it began in 2013. We are delighted to see the significant growth of the dataset over the past 10 years to provide valuable data to hoteliers, customers, and the wider travel industry. CHSB data allows our hotels to benchmark performance against comparable peers and gives us a bird’s-eye view across the portfolio.”

Marie Fukudome, Associate Vice President, Sustainability and ESG Reporting, Hyatt

“The Peninsula Hotels has been a part of CHSB for 9 consecutive years, since the launch of the benchmark. Throughout the years, we were able to leverage the CHSB findings to understand our sustainability performance in relation to our 5 star and luxury hospitality peers, and ensure our progress is in line with the industry’s expectations and trends. We are glad to have seen more luxury hotels joining CHSB and the expansion of the index to include more relevant indicators for meaningful benchmarking in years to come.”

Joshua Wong, Head of Corporate Responsibility and Sustainability, The Peninsula Hotels


CHSB data is used by governments, corporate customers, travel management companies and numerous other organizations to determine benchmarks and estimates for energy and water usage, and carbon footprints.

Hotel Operators

Hotel Operators

Submit property data for benchmarking



Hotel Owners

Hotel Owners

Submit property data for benchmarking or request portfolio hotels already in dataset


Business Travel

Business Travel

Use data set to estimate carbon emissions of hotel stay for company or client Scope 3 emissions or offsetting


Policy Makers

Policy Makers

Incorporate emissions factors into emissions calculation and reporting guidance




Use carbon footprint estimates to support Scope 3 calculations for offsetting




Monitor progress and benchmark hotel performance in the destination


Hotels benchmark performance in:


  • Carbon footprint per room
  • Carbon footprint per occupied room
  • HCMI per occupied room


  • Energy usage per occupied room
  • Energy usage per square meter
  • % of total energy from renewable sources


  • Water usage per occupied room
  • Water usage per square meter


  • Waste per occupied room
  • Waste per square meter


CHSB is used widely as the source data set for benchmarking and footprinting.

CHSB also supplies real data to the Greenview Hotel Footprinting Tool to estimate the carbon footprint of a single or for multiple hotel room nights and meeting spaces across the world. This information can be used to calculate a company’s business travel hotel stay carbon footprint for Scope 3 reporting and offsetting, or provide information for clients on whose behalf you are booking or offsetting travel.

To learn more about Greenview Hotel Footprinting Tool, click [here].

Access the CHSB Data

CHSB 2021 Dataset  I  Guidance document
CHSB 2020 Dataset  I  Guidance document
CHSB 2019 Dataset  I  Guidance document
CHSB 2018 Dataset  I  Guidance document

Access the Validity Testing Fences for Energy and Water Data

Validity tests are performed on Energy and Water data provided by participants to detect possible data issues and identify outliers.

By referring to this Fences Table, properties can review their environmental performance and determine if they fall within range. The fences table shows the lower and upper limit thresholds which is based on the previous CHSB data set.

View the latest Fence Table.

Interested in learning more? Contact us at