In collaboration with the Global Sustainable Tourism Council (GSTC), Greenview developed a comprehensive guide for hotels to implement a Sustainability Management System (SMS) that is aligned with the GSTC Industry Criteria for Hotels.
This resource helps accommodation providers structure governance, operational processes and monitoring systems to embed sustainability across their operations. It outlines a step-by-step approach using the Plan-Do-Check-Act methodology, which involves setting up a sustainability team, defining key issues, creating relevant policies and procedures, and continuously monitoring and improving sustainability practices. This is structured in the practical context of hotel teams, departments, common practices, and roles, which practitioners can utilize to help their pursuit of the GSTC criteria.
